Information About Services for Adults, Children and Families
Preventive Services for children and families are designed to support families by providing services and resources needed to strengthen the family unit, enable families to remain intact, and avoid unnecessary placement of children in foster care. Families may refer themselves for this service by calling Social Services at 315-963-5445 or 5446.
PINS Diversion Services are any activities or services designed to divert a youth from a PINS petition and/or placement in foster care or non-secure detention. Crisis intervention services and respite services may also be provided. Diversion services may continue as long as the youth is benefiting from the service.
Foster Care Services provide temporary care to children who are unable to remain with their family. Caseworkers provide the services and supports necessary to reunite the family. If a child cannot safely return to his or her family, the agency works to develop a permanent plan for the child, including assisting in developing and maintaining supportive connections and assisting older children to learn skills needed to live independently.
Child Protective Services investigate reports of suspected abuse and maltreatment of children in Oswego County received from the NY State Central Registry for Child Abuse and Maltreatment. Caseworkers assess multiple risk factors and the safety of the children involved to determine if the family needs assistance in order to keep their children safe. Reports of suspected child abuse, neglect or maltreatment should be called in to the State Central Registry at 1-800-342-3720. This hotline is available 24 hours a day.
Family Assessment Response (FAR) Protective Services is an alternate response to a traditional child protective investigation. Reports received from the NY State Central Registry for Child Abuse and Maltreatment may be handled as a FAR case. Child safety is achieved through family engagement and collaborative partnerships.
Protective Services for Adults (PSA) are provided without regard to income to assist people age 18 or older who have physical or mental impairments to the extent that they cannot meet their basis needs for food, clothing, shelter or medical care; are unable to protect themselves from neglect, abuse or hazardous situations; and have no one willing or able to help them in a responsible manner. Referrals may be made by calling 315-963-5339, Monday through Friday, 8:30 a.m. to 4 p.m.
Services division guiding principles The child welfare staff at Oswego County Department of Social Services has developed the following set of "guiding principles" which describe the nature of the agency's casework practice with children and families.
Children Belong in Families.…
Being a parent in today's world is a tough job! Sometimes it is very difficult for parents to fulfill their child-rearing responsibilities. They may need support to do so. The reasons for this are often varied and complex. Everyone at times experiences periods of stress, pain, anxiety, fear or discouragement that interfere with the tasks of parenting.
Factors that may affect parenting include:
….Families Should Be Preserved
Child Protective Reports
Child Preventive Service Referrals
Director of Services
Child Protective Services Supervisor
Family Services Supervisor
Youth Services Supervisor
Foster and Adoptive Home Development
Adult Services Supervisor
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